Veeam Backup for Salesforce

There’s no arguing the growth and business criticality of Salesforce data, yet organizations rarely back it up. Even though Salesforce hosts its own infrastructure, this doesn’t replace the customer’s responsibility to protect themselves from data loss and data corruption.

Most Salesforce data loss and corruption incidents can go unnoticed for days, weeks or even longer. Reasons for this include human error, integration issues, accidental or malicious data corruption and poor data hygiene.

Salesforce recommends that their customers develop a Salesforce backup strategy as a part of their overall data management and security model. Even with the best intentions, human error, integration issues, accidental or malicious data corruption and other data loss issues can occur. Backing up your Salesforce data provides you with complete control and easier access to restores after these incidents happen.

  1. Human Error - Administrator

  2. Human Error - User

  3. Human Error - Developer

  4. Human Error - Over-priviledged Users

  5. Humam Error - Salesforce

  6. Integration Error

  7. Data Corruption - Accidental

  8. Data Corruption - Malicious

  9. Poor Data Hygiene

"Salesforce data specifically refers to all your business data residing inside of Salesforce. This includes Accounts, Contacts, Leads, Opportunities, Cases, Contracts, custom object records, files, attachments and much more."

"Salesforce metadata refers to all your configuration settings, such as custom fields, reports, dashboards, page layouts and custom code like Apex and Visualforce. It also includes the interdependencies and hierarchy of Salesforce data. For example, an Account has certain Contacts, Opportunities and Contracts connected to it. Think of Salesforce metadata as the glue that connects everything together. When something is deleted, lost or corrupt in Salesforce, so is the metadata. So, when restoring Salesforce data, it is critically important that the metadata is also restored and reconnected. For a salesforce backup solution to be effective, it must also be a metadata backup solution."

What is the Veeam Backup for Salesforce?

  • "Veeam Backup for Salesforce eliminates the risk of losing your Salesforce data and metadata — so that your business is reliably protected with automated backups and stress‑free recovery."

  • "Organizations must unfortunately accept the reality that their business is vulnerable to data loss, so they need to protect their Salesforce data immediately."

Veeam Backup for Salesforce includes...

  • "Salesforce-native backup: Purpose-built to backup and restore Salesforce data and metadata using native APIs"

  • "Fast and flexible recovery: Recover Salesforce records, hierarchies, fields, files and metadata."

  • "Not a SaaS backup vendor: Complete control of your data. Avoid lock-in and deploy it anywhere."

Architecture Overview (Click on image)

Questions...

  1. How would it impact you, your team or the business if you were unable to quickly and fully recover Salesforce data from a common, everyday data loss scenario?

  2. Without knowing who to contact, who will have it back up and running?

Important Links...

Useful Veeam Backup for SalesForce links...

Veeam.com - Veeam Backup for Salesforce

  • "Veeam® Backup for Salesforce eliminates the risk of losing your data and metadata due to human error, integration issues or other Salesforce data loss scenarios."

  • IMPORTANT NOTE: Look at "Special Offer!" and "Unlimited Offer!" under the "Pricing & Packaging" section.

9 Reasons for Salesforce Backup

  • "This 5-minute easy-to-read document will explain why it is so important to backup your Salesforce data and metadata."

Salesforce Backup For Dummies

  • "Guide to safeguard your Salesforce data"

Anthony Spiteri - Announced – Veeam Backup for Salesforce

  • "Veeam® Backup for Salesforce eliminates the risk of losing your Salesforce data and metadata so that your business is reliably protected with automated backups and stress‑free recovery. With Veeam, you can securely backup Salesforce data and metadata to anywhere – on‑premises, AWS, Azure + more and Quickly restore Salesforce data from loss or corruption, Protect against security threats or human error and Simplify Salesforce data compliance and minimize risk"

The Register - Veeam to productise in-house Salesforce backup tools - Simon Sharwood

  • “What makes this new product very special is the fact that essentially we made a box product out of our internal home-grown solution for Salesforce backup,”

Blocks and Files - Blocks and files - Veeam launches Backup for Salesforce - October 28, 2022 - Chris Mellor

  • “Mass data imports are common for most organizations that use Salesforce, and these imports are the number one reason for data corruption and deletion.”

GreyMatter.com - The new Veeam Backup for Salesforce is here - October 31, 2022 - Leanne Bevan

  • "Often organisations rarely backup Salesforce until it is too late and the data is lost. Despite Salesforce managing the infrastructure, it is YOUR responsibility to protect Salesforce from data loss and data corruption."

TechTarget - Veeam Backup for Salesforce seeks to protect user data - October 13, 2022 - Paul Crocetti

  • "Users will be able to back up in the cloud and on premises. On the recovery side, Veeam Backup for Salesforce will have flexible and granular search and restore of data records, metadata, attachments and files, Allan said. It will also include data and metadata comparison."

APIs: Salesforce Developer Limits and Allocations Quick Reference


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